Support

For help with Caddy, subscriptions, restore purchase, CSV export, or round data, email mitsi@uptrail.ai.

Common checks

• Restore purchase: Open Settings in Caddy and tap Restore purchase. Make sure you are signed into the Apple ID that purchased Caddy Pro.
• CSV export: CSV export is available with Caddy Pro and appears in Settings once at least one round is saved.
• Free round limit: The free tier saves up to 3 rounds. Caddy Pro unlocks unlimited rounds.
• Data storage: Caddy stores round and bag data locally on your device. Delete the app only after exporting any data you need to keep.

Response time

We usually respond within 2 business days.